September 7, 2016
Mr. Hayes
80 Arch Drive
New Orleans, Louisiana 70155
Dear Mr, Hayes:
As you mentioned in your letter of September 6, you had to pay
monthly statement including a previous balance from the August statement.
However, we have seen your cancelled check and we acknowledge that
was our error so that you should not been charged again for the statement.
Thank you for bringing this matter to our attention. We hope you
have not been inconvenienced and will visit Nayak & Nolan soon so that we
may again have the pleasure of serving you.
Sincerely yours,
Donald Neli
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