North ridge Cutlery Company
2066 Yellow Circle
Minnetonka, Minnesota 55343
December 2, 2016
Ms. Nuryati Everdeen
Kitchen Korner
42-03 Parkway Drive
St. Paul, Minnesota 55104
Dear Ms. Everdeen:
Thank you for bringing to my attention the matter of your order for
two dozen poultry shears on 7 October. I am extremely sorry for your wait.
However, allow me to offer an explanation. I have sent your order two days after your
order letter. Your order has not arrived because of the problem of a strike of
local truckers so that it has taken long time for your order to arrive.
Meanwhile, I have to send the letter to inform you about that
situation so that you will not worried about your order but I did not send you
a letter.
Again, I apologize for failing to notify you and greatly appreciate
your letting me know about it.
Yours truly,
Andy Han
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